Last Updated: 11/10/24
Thirteen.space is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or make purchases from us. By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Thirteen.space (“we,” “us,” or “our”) is a UK-based platform dedicated to cosmic consciousness, spiritual awakening, and natural wellness. We sell digital products such as eBooks and digital art, and provide content through our blog. For any questions regarding this Privacy Policy, you can contact us at info@thirteen.space.
2. What Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, email address, and any other information you provide when contacting us or signing up for our newsletter.
- Account Information: If you create an account on our website, we collect your username and password.
- Payment Information: When purchasing digital products, we collect payment details to process your order, such as credit card information. Payments are processed through secure third-party payment processors, and we do not store your payment details.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Data: We use cookies to improve your experience on our website. For more information, see the “Cookies” section below.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: To process your orders, provide customer support, and manage your account.
- To Improve Our Website: To analyze how users interact with our site and improve our content and services.
- To Send Communications: To send you newsletters, updates, and promotional materials (only if you have opted-in to receive them).
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
4. How We Share Your Information
We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or send communications.
- Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to protect our rights, property, or safety.
5. International Data Transfers
As a UK-based company, your data is primarily processed in the United Kingdom. However, some of our service providers may process data in other countries. We take steps to ensure that your data is protected, regardless of where it is processed, and we comply with GDPR requirements for international data transfers.
6. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct or update inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Restriction: You can ask us to restrict the processing of your personal data under certain circumstances.
- Objection: You can object to the processing of your personal data for specific purposes.
- Data Portability: You can request that we transfer your personal data to another organization.
To exercise these rights, please contact us at info@thirteen.space.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our site.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the functioning of our website.
- Performance Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used for tracking and analyzing user behavior for marketing purposes.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Data Security
We take data security seriously and implement reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@thirteen.space.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. The “Last Updated” date at the top indicates the most recent changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: info@thirteen.space