Welcome to the Thirteen.space FAQs. Below, you’ll find answers to some of the most common questions about our platform, digital products, and policies. If you don’t see your question here, feel free to reach out to us at info@thirteen.space.
1. What is Thirteen.space all about?
Thirteen.space is a platform dedicated to cosmic consciousness, spiritual awakening, and natural wellness. We offer a blend of ancient wisdom and modern insights through our content and digital products, such as eBooks and digital art, aimed at guiding individuals on their journeys of self-discovery and spiritual growth.
2. What types of digital products do you offer?
We specialize in digital products such as eBooks and digital art. Our eBooks cover topics like spirituality, holistic health, and cosmic mysteries, while our digital art includes high-resolution cosmic-themed artwork that you can download and use.
3. How do I purchase a digital product?
To purchase a digital product, simply browse our Shop page, select the item you wish to buy, and add it to your cart. You can then proceed to checkout, where you’ll be asked to enter your payment information. Once the payment is confirmed, you’ll receive a download link to access your digital product.
4. Can I get a refund on digital products?
No, we do not offer refunds for digital products. Since our products are downloadable and easily accessible after purchase, all sales are final. We recommend reviewing product descriptions and previews carefully before making a purchase. If you encounter any issues with your download, please contact us at info@thirteen.space.
5. What payment methods do you accept?
We accept major payment methods including credit and debit cards, as well as payments via PayPal. Our payment processing is secure and encrypted to protect your information.
6. How are digital products delivered?
After completing your purchase, you will receive a confirmation email with a link to download your digital product. The download link will be available for a limited time, so please save the file to your device promptly.
7. What should I do if I encounter problems downloading a product?
If you experience any issues with downloading your product, please check your email (including the spam folder) for the confirmation message with the download link. If you still encounter problems, reach out to us at info@thirteen.space and we will assist you.
8. Can I use the digital art for commercial purposes?
No, all digital art purchased from Thirteen.space is for personal use only. You may not distribute, modify, or use the digital art for any commercial purposes. For more details, please review our Terms and Conditions.
9. Do you offer any physical products?
Currently, we only sell digital products such as eBooks and digital art. However, we may consider adding physical products in the future based on customer interest. Stay tuned for updates!
10. How often do you publish new content on the blog?
We aim to publish new blog posts regularly, with fresh content added at least once a month. Our blog covers topics like spirituality, natural wellness, cosmic consciousness, and holistic living to keep you inspired and informed.
11. Is your website and content compliant with GDPR?
Yes, as a UK-based company, we comply with GDPR and UK data protection laws. We take your privacy seriously and ensure that any personal data collected is handled in accordance with legal requirements. For more information, please refer to our Privacy Policy.
12. How can I stay updated on new products and content?
You can subscribe to our newsletter to receive exclusive updates, insights, and announcements about new products and blog posts. Follow us on social media for additional updates and inspiration.
13. Can I request a custom eBook or digital art piece?
At this time, we do not offer custom eBook writing or digital art commissions. However, we are always open to suggestions for new topics and themes. Feel free to share your ideas with us at info@thirteen.space.
14. Do you offer any discounts or promotions?
Occasionally, we run special promotions and discounts for our subscribers and social media followers. To stay informed, make sure to sign up for our newsletter and follow us on social media.
15. How do I contact you for support or inquiries?
For any questions or issues, you can reach out to us at info@thirteen.space. We aim to respond within 24-48 hours.
We hope this FAQ section answers your questions about Thirteen.space. If you have any other inquiries, please don’t hesitate to get in touch.