Thank you for shopping with us at Thirteen.space! We strive to ensure a timely and hassle-free delivery of your orders. Here’s what you need to know about our shipping policies:
Shipping Locations:
We currently offer shipping to locations within the United States and internationally.
Processing Time:
All orders are processed within 1-2 business days, except during peak seasons, when processing times may be extended. Once your order has been processed, you will receive a tracking number via email.
Shipping Time:
Shipping times vary depending on your location and the shipping method selected during checkout. Estimated shipping times will be provided at checkout.
Shipping Rates:
Shipping rates are calculated based on the weight and destination of your order. Free shipping is available for orders over a certain amount, which will be indicated at checkout.
Customs and Duties:
For international orders, customs and duties fees may apply. These fees are the responsibility of the buyer and will not be included in your order total.
Delivery:
We are not responsible for any delays, lost or stolen packages, or any other issues that may arise during delivery. If you have any issues with your delivery, please contact the carrier directly.
If you have any questions or concerns about our shipping policies, please don’t hesitate to contact us here.